Here at Designs Connexion we provide you with the technical needs of your firm. We understand the hassle it can be to find good help when it comes to I.T. Support. We wish to provide you with competent and knowledgeable technical help as it relates to Computer Support Services. At Designs Connexion we help with the technical end and know it is very important when it comes to a companies growth and also know that it’s not always easy to find reliable help. We look forward to meeting with you and finding out your support needs, and making accommodations as need be to better service your technical requirements. Let us be your first choice when it comes to supporting your technology. With competent computer support and a managed services platform for 24x7x365 monitoring and task automation, we can help your company run as smoothly and efficiently as possible. We believe that your continued success is our success as well.
We keep your computers running smoothly.They'll will run like they did when you first bought them. And with our Managed Services we can offer Task Automation, Reporting, Patch Management, Network Monitoring & Alerting, and Asset Management.
AntiVirus, Remote IT, Firewall, & Web Content Filtering* All-in-one solution with total business security confidence * Business Solutions that take away the worry of managing the online security of devices, data and people across your business. DX can manage all your security services and give confidence to your organization knowing that your applications and data are protected on supported devices, anytime, anywhere.
Create and track support requestsTo help keep track of support requests Designs Connexion has implemented a Support Ticket System. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
Business Continuity Planning & Disaster Recovery Solutions* Creating a backup solution is very important to the safety of your data. In the case of corruption or accidental deletion, a proper backup solution can ensure up to date restoration of lost data.
Integrity Checks on Hard drive and RAM
A bad hard drive can cause a variety of problems. Anything from errors trying to read, copy, move, or even delete data. Other issues may include the computer unable to boot into your login profile, random reboots, or even your computer being extremely slow. The same goes with RAM. Issues can include BSOD (blue screen of death), beeping on boot, and random reboots to name a few.
Know who you're working with. We come to you.Not all businesses can afford or even desire to have on-staff IT Support, so it's a comfort knowing you can rely on us for face to face support. DX can certainly help support you remotely too but it's nice to know that you can count on having a reliable source to show up when you need them.
Software update & installationWe can install any type of software such as Microsoft Office, Quickbooks, AntiVirus, etc. DX will also help with proprietary software by being the "go to person" for helping support and problem solving said software in works with that companies software support. You'll no longer have to rack your brain trying to figure out what those software technicians are talking about because we'll take care of it for you.
- Server & Computer Setup
- Office Relocation and Setup
- Email Help
- Networking & Wireless Setup
- Data Backup & Recovery
- Disaster Preparation
- Computer Maintenance & Tune-Ups
- Troubleshoot & Repair
- Printer installation and connectivity
- Virus Removal
- Data Transfer
- Computer Training & Consultation
- Load & Reload Operation System
- 1. Your computer is running slow
- 2. You are constantly getting pop-up ads
- 3. Your internet browser is re-directing to different websites
- 4. You get Rogue Security Warnings
- 5. You have icons on your desktop that you don't recognize
- 6. Your internet connection is disconnected
- 7. You have login problems and boot up issues
- 8. You are getting the Blue Screen of Death